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Terms


RETURN POLICY

IF FOR ANY REASON YOU ARE DISSATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT FOR A REFUND FOR STORE CREDIT ONLY. THE STORE CREDIT REFUND ALSO NEED TO TAKE AWAY THE COST OF THE SPEED POST IF THE REFUND AMOUNT IS OVER US$400. ALL ON SALE ITEMS ARE NO RETURN NO REFUND. THE ITEM(S) MUST BE IN UNWORN CONDITION WITH ALL ORIGINAL TAGS ATTACHED AND MUST BE POSTMARKED WITHIN SEVEN DAYS OF RECEIPT OF THE DELIVERY. INK IS NOT RESPONSIBLE FOR RETURN SHIP COSTS NOR DUTY REIMBURSEMENT IN THE CASE OF INTERNATIONAL PURCHASES. UPON OUR RECEIVING AND INSPECTION OF THE MERCHANDISE A REFUND WILL BE ISSUED. PLEASE EMAIL PITA@INK-CLOTHING.COM IF YOU WISH TO RETURN AN ITEM.

PRIVACY POLICY

This web site is owned and operated by Dark House Ltd and will be referred to as "We", "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this web site ("the web site"), which is set out on this web site page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the web site.

We reserve the right at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the web site. We do not make any representations about third party web sites that may be linked to the web site.

We recognize the importance of protecting the privacy of information collected about visitors to our web site, in particular information that is capable of identifying an individual ("personal information"). This Internet Privacy Policy governs the manner in which your personal information obtained through the web site, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Hong Kong.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the web site, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.


Collecting information on Registered members

1.   As part of registering with us, we collect personal information about you in order for you to take full advantage of our services. To do this it may be necessary for you to provide additional information to us as detailed below.  
2.   Registration is completely optional. Registration may include submitting your name, email address, address, telephone numbers, and option on receiving updates and promotional material and other information. You may access this information at any time by logging in and going to your account. 


Access to Information

1. We will endeavor to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.  
2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. 


Links to other sites

We provide links to Web sites outside of our web sites, as well as to third party Web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that Web site and its privacy statement.

Problems or questions

If we become aware of any ongoing concerns or problems with our web sites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Online Security

The online transaction processing is provided by PayDollar using the highest commercially available encryption technology - Extended Validation (EV) SSL Certificate encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted.

Collecting Information for Users

1. IP Addresses
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
2. Cookies and Applets 
We use cookies to provide you with a better experience. These cookies and allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analyzing the usage of the site.